Refund policy

Refund Policy

Effective Date: [Insert Date]

At Shops Worlds, your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help.

1. Returns

We accept returns within 30 days of delivery.
To be eligible for a return, your item must be:
- Unused and in the same condition that you received it.
- In its original packaging.
Proof of purchase (receipt or order confirmation) is required.

2. Refunds

Once we receive and inspect your return, we will notify you by email.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Shipping costs are non-refundable.

3. Exchanges

We only replace items if they are defective or damaged.
If you need to exchange an item for the same product, contact us at info@shopsworlds.store.

4. Non-Returnable Items

The following items are not eligible for return/refund:

Gift cards
Sale items (if marked as “final sale”)
Perishable goods
Personal care items (such as beauty products, underwear, or hygiene products)

5. Shipping for Returns

Customers are responsible for paying return shipping costs.
Shipping costs are non-refundable.
If you are shipping an item over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

6. Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company or bank, as it may take some time before your refund is officially posted.
If you’ve done all of this and still have not received your refund, please contact us at info@shopsworlds.store.